Chargeback & Dispute Policy

At Essvio, we prioritize clear communication and customer satisfaction. If you encounter any issues with your order, please contact us directly at support@essvio.com to discuss your concerns and allow us the opportunity to resolve them.

Essvio enforces a strict no-chargeback policy. Customers are expected to reach out to us before escalating to disputes or chargebacks.

Any chargebacks filed without prior notification, explanation, or effort to resolve the issue directly with Essvio will be considered a breach of our terms and will be contested aggressively.

We maintain detailed records of all transactions, communications, and delivery confirmations, which we use to dispute chargebacks thoroughly.

Customers who repeatedly file chargebacks without cause may be permanently banned from purchasing from Essvio in the future.

We strongly recommend customers communicate openly with us to avoid unnecessary conflicts and potential account restrictions.